Terms of service

Effective September 23, 2026.

Who you are buying from

XRO is an independent aftermarket parts store operated by Travis Branch in Ontario, Canada. XRO is not affiliated with or endorsed by BMW. BMW names identify vehicle applications only. Contact: travis@northlinemarketing.agency. Mailing address: 614 Onion Lake Road, Thunder Bay, Ontario P7G 2B9, Canada. This is not an authorized return address; contact us for return instructions.

Your order

These terms apply to purchases at xro.parts together with the product description, Shipping Policy, Return and Refund Policy and Privacy Policy available when you order. You must be legally able to enter into a purchase and provide accurate contact, vehicle and delivery information.

An order confirmation acknowledges receipt of your order; it is not a shipping confirmation. Products are sourced from third-party suppliers and may not be held in XRO inventory. If the ordered item is unavailable, incorrectly priced or cannot be supplied as described, we will contact you and offer a refund. We will not substitute a different product or charge a higher price without your agreement. We may cancel fraudulent or unlawful orders and refund any payment collected.

Prices and payment

The checkout shows the currency, product price, shipping charge and any taxes collected before payment. US checkout uses USD; prices may change with currency conversion before you order. Later price changes do not change an existing order. Import duties, taxes or brokerage charges not included at checkout may be collected separately by the carrier or customs authority. Payment is processed through the payment providers offered at checkout. A payment does not mean an item has shipped.

Fitment and installation

Order only for the model, chassis, body style and year shown on the product page. A shared engine does not establish compatibility. Disclose your drivetrain, existing exhaust changes and emissions equipment. Ask us before ordering if your configuration is not clearly covered. Published fitment is based on supplier descriptions unless we expressly identify a physical installation test.

Have a qualified installer inspect the parts and vehicle before cutting, welding or installation. Stop and contact us if parts appear damaged, incomplete or incompatible. We remain responsible if we send the wrong item or the product does not match our advertised description; these checks do not remove your rights. Installation, tuning and vehicle modifications are not included in the purchase.

Product images, sound and intended use

Images marked as illustrations, including generated vehicle images, are styling references and do not establish the exact supplied hardware or tip position. The product description identifies what is included. Sound recordings, when supplied, are examples of the stated setup; recording equipment, vehicle modifications and listening equipment affect what you hear. We do not promise a particular sound level, performance gain or result unless expressly stated for that product.

We do not claim every exhaust is road legal in every location. Applicable noise and emissions requirements vary. Do not remove or defeat required emissions equipment. Check the rules for your vehicle and location before installation. No term authorizes unlawful use.

Shipping and delays

We currently deliver to United States addresses accepted at checkout. Products ship directly from suppliers in China; packaging or paperwork may identify the supplier. XRO remains your seller and support contact. For the current M240i, M340i and M440i catbacks, shipping is US$199 per order, including mixed-model orders. Estimated delivery is 30–90 calendar days from order placement, subject to the details in our Shipping Policy.

If we cannot meet the applicable shipping deadline, we will notify you, provide a revised date when available and offer the choice to agree to the delay or cancel for a prompt refund. Where affirmative consent is required, silence is not consent. If we cannot obtain the required consent, we will cancel and refund the unshipped merchandise. A tracking label alone does not establish carrier handover.

Cancellations, returns and problems

Contact us promptly to cancel or report a problem. The Return and Refund Policy explains eligibility, return costs and the refund process. Do not ship a return until we provide instructions. XRO handles claims directly; any refund we owe you is not conditional on our supplier reimbursing us. Your rights for non-delivery, defects, misdescription or other legally protected claims are preserved.

Warranty and responsibility

Any additional commercial warranty must be expressly described for the product. We do not promise a separate XRO lifetime warranty or transfer unconfirmed supplier warranty terms to your purchase. Nothing in these terms excludes warranties, remedies or liability that cannot lawfully be excluded, including applicable rights concerning defective or misdescribed goods. Damage caused by misuse, an unrelated vehicle fault or improper installation is not itself proof of a product defect.

Site use and personal information

Do not interfere with the store, misuse payment services or submit false information. Our Privacy Policy explains how information is used, including sharing necessary order and delivery information with payment, fulfillment and shipping providers. Site content may not be copied commercially without permission from the relevant rights holder.

Disputes and updates

Contact us first so we can try to resolve a concern. These terms are governed by the laws applicable in Ontario, Canada, subject to any mandatory consumer protections and court rights that apply where you live. We do not require mandatory arbitration or waive class-action or statutory consumer rights. An unenforceable provision does not invalidate the remaining terms. Updates apply to future orders; the terms in effect when you order apply to that purchase.